Moovah mobile device insurance cover is a type of insurance that protects your mobile device from screen damages, accidental drops.

To register for Moovah mobile phone insurance you dial *901# and select Non Motor, then Mobile Insurance and follow the simple steps. One can also visit their nearest Moovah Agent or Econet shop or email us on underwriting@econetinsurance.co.zw

You can cover as many mobile phones as you can but these devices must be three years and below (from the release date).

As soon as you register your phone on *901#, you can visit any of the following to verify your device before it can be insured. You can visit:

You can cover any mobile phone as long it is three years and below (from the release date).

The cost of insuring the cover depends on the value of your mobile phone and can be calculated as follows:

For example, a device valued at $100, the monthly premium will be: $100*0.0255 = $2.26 per month

You can pay your monthly premiums using your EcoCash USD wallet. You can also visit the nearest Moovah Agent or Econet Shop to make cash payments.

Premiums are payable monthly but if you want to pay in advance you can do so from one up to a maximum of 12 months.

Yes, you can join and be assured to receive your payout in cash. You will however need to disclose the cover details (current insurer and the type of policy you have).

The waiting period is 3 months and you can submit a claim after the 3 months

1. Notification of claim event via email or *901#.
2. Email a claim form with 3 quotations to the Moovah Technical Repair Centre or (claims@econetisurance.co.zw)
3. Assessment of your claim to determine whether the incident is covered (technical report from the repairer).
4. Claim settlement for repair or replacement.
5. Repair or replacement is done.

The maximum number of claims per device is two times within a given 12-month period.

Yes an excess of 20% applies to all accidental damages claim

Exclusions or limitations apply to intentional damages, pre-existing damages, and device negligence (after proper verification and investigations).

Call 311 toll-free on Econet, Facebook @MoovahZim and or X @MoovahZim, or visit your nearest Moovah agent or Econet shop.